I knew that I was in good hands from the first conversation that I had with Jillian about my move.  I had spoken with several other agents from other realty groups who seemed disinterested and unorganized.  Jillian had great follow through and attention to details.  She took the time to understand what was most important to me and explained the Boston market so that I could have more realistic expectations.  Once I understood the market, I was concerned about my ability to find an apartment that I would meet all of my needs.  Jillian was confident that the right apartment was out there and reassured me that she would help me find it.